Konga and Jumia are the two leading e-commerce stores operating mostly in Nigeria, but also do offer some services outside Nigeria to some other African countries. The two online stores no doubt have vast varities of goods listings ranging from electronics, phones, computers, phones and computers accessories, clothing, kitchen utensils just to mention but a few.
Having made use of both online stores in the past and recently, I have decided to come up with honest review and comparison between the both. I will be categorising my comparison and without any delay let me take you straight to the comparison categories between the two e-stores.
Commodities (Goods)
Yes when it comes to commodities, both e-stores offer wide arrays of goods as I have mentioned earlier, but since we are much interested in bringing out differences here between both stores other that focusing on similarities, between Konga and Jumia for commodities availability, Jumia takes the glory. Jumia no doubt has more commodities in stock than Konga in totality.
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Prices
Prices always come handy whenever you want to make a comparison of two e-stores like this and price has a lot to play out whenever it comes to consumers or customers demand. For Konga and Jumia Price tags on their displayed products, Konga leads in terms of cheaper items. Most of the same or similar items offered in both Konga and Jumia e-stores, the prices in Konga are often much cheaper than that of Jumia.
Payment and delivery services
Both stores offer payment on delivery services to 3 major cities of Lagos, Abuja and Port-Harcourt, but Jumia charges extra cost for the delivery services of items ordered for, Konga on the other hand offers absolutely free delivery, the price as listed on their website is exactly what your pay during check-out and when you finally receive your goods. But with Jumia during check out you get to see additional delivery charges added to the item you are ordering.
Time and speed of delivery
All the time I have made orders from Konga, the items have gotten to me in not more than 3 days from the day I placed the orders, for Jumia as I currently write now, I have an order placed since last week Tuesday exactly 8 days from now, I have not received the any item but all what I have being receiving are series of calls from their customer service attendant to confirm the order and in the process marketing me to buy other items, when I have not even received the order I placed for.
It is now time for you to act as incorruptible judge to pass your verdict with the above unbiased comparison and tell us where you will prefer going for your shopping?
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